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Job Opportunities in Northern West Virginia

 

 

Summit Community Bank, Temporary Part-Time Customer Service Teller, Petersburg, WV

Education requirements: High School Diploma or GED


Experience or Skill requirements:  

  • Comfortable and confident in a sales and service environment
  • Must be able to be a part of a team and work closely with fellow Customer Service Tellers and Customer Service Representatives
  • Must have and exhibit a professional manner and exhibit good interpersonal skills
  • Must have computer knowledge, good typing skills, math skills, attention to detail, and be a good listener

Duties:

  • Will be scheduled primarily during school breaks (holidays and summer), and weekends as needed.
  • Primary role is to provide superior customer service experience during the client interaction
  • Ensure all clients are greeted immediately upon entering the branch office
  • Performs lobby management effectively to ensure the needs of clients are identified and fulfilled
  • Perform routine banking transactions such as deposits, checks, payments, cash orders, coin processing, issuing official checks/money orders, etc.
  • Equitably contributes to the branch attainment of sales and referral products goals by identifying and making referrals
  • Will need to be able to assist clients in many aspects of their accounts directly and indirectly through referrals including account inquiries, account maintenance, account resolution, online and mobile products and services, and debit cards
  • Adheres to all policy and procedures of the company
  • Follows operational procedures including protecting customers, bank assets and bank security
  • Accurately completes information on systems and forms to mitigate exposure while ensuring service delivery and quality
  • May serve as a specialty teller as assigned; vault/back up vault, ATM, Coin, etc.
  • Will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles
  • Opportunity exists for cross-training of a Customer Service Representative Position.
  • Other duties as assigned.

 

 

Summit Financial Group, Loan Processor-Escrow and FNMA, Moorefield, WV

Education requirements:           
Associates Degree preferred; High School diploma required.
 

Experience or Skill requirements:  

  • 3 years loan documentation or processing experience preferred.
  • Mortgage lending experience preferred. Experience with Fannie Mae a plus.
  • Excellent computer skills with advanced knowledge of Microsoft Office (Word, Excel, Outlook).
  • Excellent written and verbal communication skills.
  • Highly detailed and organized.
  • Willing to work independently.
  • High level of professionalism.


Duties (subject to change based on department needs):
Primary Responsibility:

  • Prepare reconcilement of Fannie Mae escrow and loan disbursement checking accounts.
  • Prepare all necessary reporting to Fannie Mae.
  • Handle all escrow insurance and taxes for in-house portfolio loans. 

Other Loan Processor duties:

  • Process mail daily (payments and payoffs).
  • Process all types of loans and renewals within 48 hours of them being scanned.
  • Review all type of loans and renewals within 7 days of processing for accuracy.
  • Credit Card Processing including downloading reports, issue of new credit cards, post payments and adjustments, increase/decrease limits, add & delete holds, process charge-offs, research statements, add or update an external account (credit card) to Bankway and scan credit card documents.
  • Release collateral on paid off loans, including proper mailing to customer or other institution. 
    • Release Titles
    • Email Loan Officer/Loan Officer Assistant to release a Deed of Trust on a paid off loan.
  • Enter tracking when a loan is processed.
  • Process activations/history cards.
  • Process File Maintenances and Holds.
  • Process and review Auto Debits and Interest Extensions.
  • Prepare, scan and release certain items both through Capture and PDF files.
  • File notes and loan folders.
  • Handle questions and requests on loan matters both by phone and e-mail.
  • Other duties as assigned.

 


 

Summit Financial Group, Administrative Assistant to the Director of Debt Management, Moorefield, WV

Education requirements: High School Diploma


Experience or Skill requirements: 

  • Proficient with Microsoft Office, including Word, Excel, Outlook (email, tasks, calendar, etc.)
  • Proficient with web-based computer programs
  • Two years administrative experience preferred

Hours are 8:15 am to 5:00 pm, Monday through Friday, with 1 hour lunch break. On rare occasion, additional time may be required as needed.

Duties:

  • Prepare Notice of Right to Cure Defaults for all Banks – this includes printing, mailing, notarizing, scanning, and documenting CARM.
  • Prepare various form letters – i.e., acceleration, repossession redeem, repossession deficiency, foreclosure, assignment to repossession agencies, etc.
  • Process and collection of ODP/Non-ODP Accounts (Overdraft Protection).
  • Filing and/or scanning on regular basis.
  • Prepare charge off request forms by date required.
  • Prepare monthly spreadsheet for all repossessed vehicles.
  • Issue weekly overdraft reports to required persons for each bank branch.
  • Ensure Insurance Coverage for foreclosed (OREO) properties is reviewed monthly.
  • Ensure all required file documentation has been included in Treev for OREO properties.
  • Review Summit’s credit bureau disputed items through E-Oscar web portal to ensure all charge offs are being reported to the credit bureau, including, but not limited to, new charge offs and paid charge offs. Deleting loan relationships as requested by Loan Processing.
  • Maintain positive relations with all customers, discussing sensitive personal financial circumstances in a frank, yet tactful, manner.
  • Issue Dealer Recourse reports on weekly basis to ensure Right to Cures have been issued at proper times as per agreement with Dealer.
  • Make collection calls as requested and document such calls on CARM or Bankway Comments.
  • Report weekly to Director of Debt Management.
  • Assist with other Debt Management Department personnel duties as needed during absences, etc.
  • Perform other related duties assigned.

 


Summit Community Bank, Community Bank Manager, Mathias WV

Education requirements: High School Diploma or Equivalent


Experience or Skill requirements: 
The employee must be highly competent and confident in a sales and service environment. Highly goal orientated. They must be able to be an integral part of, manage and lead a branch team to include working intently with fellow Customer Service Representatives and Customer Service Tellers. They must possess and exhibit a professional manner and excellent interpersonal skills. Position requires the employee to be cross-trained as a Customer Service Teller and be able to be cross-utilized based on the needs of the team and branch office.  Must possess computer knowledge/programs, good typing skills, math skills, be a good listener and problem solver.  Other services as needed such as Professional/Community Organization Participation and/or Membership, Notary, Signature Guarantee and NMLS registration.

This individual must have prior management experience or equivalent retail banking experience.  Applicant must possess initiative, be a good listener, problem solver, excellent organizational, communication and interpersonal relationship skills.  Be able to implement, plan and execute overall bank strategic goals.  Effective at executing sales plans, conducting sales meetings, debriefs, coaching and dynamic team building.  Applicant must be conducive to an environment of multiple priorities and rapid change.  Maintain compliance to the policies and procedures of the company and the regulations of the financial services industry.

Duties:

  • Manage all facets of a retail branch including:
    • Promote Summit products and services
    • Coaching, Management and Leadership
    • Managing sales activities
    • Managing client retention
    • Risk management
    • Make sure the “Service Beyond Expectations” goals are met and exceeded
  • Make outside sales calls to current business clients as well as prospects
  • Management of retail branch employees
  • Promoting Summit Community Bank throughout the community and local market
  • Primary contact for overall building maintenance and security
  • Develop and Implement strategies to achieve growth of the retail branch
  • Implementation and management of employee work schedules
  • Collaborative team approach to PR/Sponsorship budget
  • Other duties as assigned


Community Bank Manager in addition to management responsibilities will perform a broad variety of account opening and customer services.  Opens a wide variety of Consumer and Business Bank Accounts including loans and deposits.  Identifying and completing referrals to other Lines of Business including but not limited to Mortgage, Investments, Cash Management, Commercial Loans and Insurance.  Ability to identify and cross-sell next Summit service or product.  Community Bank Manager will need to be able to assist clients in many aspects of their accounts, including account reconciliation, account maintenance, online and mobile products and services, wire transfers, debit card, check orders, and overdraft assistance.  The employee must be able to assist and open CDARS accounts/transactions, IRA accounts/transactions, and consumer loan products.  The employee will also be asked to educate and profile clients using bank systems.  The employee will be asked to organize their work to include but not limited to complete sales tracking, plans, follow up client calls, client onboarding and client retention.  Adheres to all policy and procedures of the company.  Follows operational procedures to include security.  Community Bank Manager will make our promise of “Service Beyond Expectations” Begins with Me real and believable by following our defined principles.

 


Summit Financial Group,  Item Processor, Moorefield, WV

Education requirements: Associates Degree or equivalent work experience.
This position will be on a 5 week rotating schedule with one week of late shift.

Experience or Skill requirements:  

  • Highly organized and able to multi-task.
  • Self-starter and team-oriented.
  • Committed to customer service.
  • Experienced in Microsoft Word, Excel, and Outlook.
  • Efficient with a 10-key data entry.

Duties:

  • Balance, correct rejected items and monitor the direct dashboard report for Direct Teller.
  • Process incoming Fed file.
  • Process incoming Return file.
  • Balance, correct rejected items, and memo post Merchant Capture deposits.
  • Review, process, and memo post My Summit Mobile deposits.
  • Review and correct unposted items for checking, savings, safe deposit box, loan loss, and general ledger accounts.
  • Process and prepare return file for overdrafts.
  • Process Regulation E disputes on dispute tracking system.
  • Index deposit documents.
  • Balance various general ledger accounts.
  • Review signatures and endorsements on Large Items.
  • Compare ATM report to General Ledger to ensure it balances.
  • Complete Social Security Administration income request verifications.
  • Process US Treasury Reclamations.
  • Balance ACH general ledger accounts.
  • Process initiated and received Federal Reserve Bank check adjustments.
  • Process Debt Management requests to close ODP (overdraft protection) and Non-ODP deposit accounts.
  • Process Debt Management requests to add fresh-start accounts to the computer system.
  • Process incoming and outgoing wires.
  • Handle requests and complete work in order to complete the service standards and turnaround time for the department in support of, Service Beyond Expectations Begins With Me.
  • Other duties as assigned.

 


 

 

Summit Financial Group Inc. and the Subsidiaries continuously accepts resumes for positions at any of our locations. If interested in becoming part of the Summit Financial Group team, please forward your resume to:

Summit Financial Group, Inc.
c/o Director of Human Resources
PO Box 179, 300 North Main Street
Moorefield, WV 26836
or email your resume to: summitresumes@summitfgi.com
 
We look forward to hearing from you!
Summit Financial Group and the Subsidiaries are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.